|In this section we list some of the most commonly asked questions and answers about keno. This FAQ is primarily about playing online but many of the answers will be the same whether you play online or at a land-based casino. If you have a question that is not answered please feel free to Contact Us and we will be happy to answer any other questions you might have.
- Are the games fair?
While we cannot guarantee that every online keno game is fair we can guarantee that the keno games listed on this site are. Firstly we only review keno games using well known software and second we only list reputable online casino. Finally the odds and probabilities of keno already favor the house so there would be no reason for the casinos to change this.
- Should I play the maximum amount of numbers?
This depends on the game. If you are playing a game with a progressive jackpot then you might have to play all numbers to have a shot at winning the progressive. In this case you should play all numbers. In the case of non progressive games it is better to check the return chart to see which pick offers the best return. All of our reviews have this information for you.
- Does a return of 95% mean on average I will lose 5% of my money?
No. The returns are calculated by working our every possible outcome. As a player your results will vary widely as you will never play every possible combination - it would simply take to long. The return percentages are for the long term results of the game not the short term results of the player.
- Can I play online for free?
Yes. All of the sites we list will let you try out their keno games for free. Simply visit a casino and register a Guest or Free Play account. Alternatively you can try our Free Keno Game.
- Is there a minimum age for playing online keno?
Yes. While this varies from casino to casino you will have to be of legal age in your local jurisdiction. This varied from country to country and in some cases State to State. You will find each casinos age requirements when you join or via the casino information page.
- I'm from the USA. Where can I play?
Since the UIGEA was introduced some of the software providers have stopped taking players from the USA and some just restricted some States. All US players can play at RTG and Vegas Technology casinos. Some US players can play at Microgaming casinos and no US players can play at Wagerworks, Playtech or Cryptologic casinos.
- Are taxes taken out of my winnings?
Unlike at land-based casinos your taxes are not taken out of your winnings. This means that if you are in a jurisdiction where gambling winnings are taxed (The USA for example) it is your responsibility to take care of the tax aspects of your winnings.
- How much can I win playing online?
There is really no limit to the amount of money you can win playing keno online. Of course the chances of winning a big jackpot or more than one big jackpot are quite low. Check out our game analysis pages to see the jackpots for each software type.
- Do you have any strategies for picking numbers?
No. There is really no point of making up a number picking strategy as all numbers have an equal chance of being drawn. You should also remember that each game is independent and is in no way effected by the previous or the next game.
- Are there any system requirements?
All of the download versions of the casinos we list are compatible with Windows based systems. They are not Mac compatible. If you are a Mac user you should be able to play via the no download flash versions of the casinos.
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